Shipping
All orders within Australia will be dispatched within 1-2 business days*.
Delivery will cost a flat rate of $10 for all orders.
Delivery is FREE for orders over AUD $100 within Australia.
*Please note that orders placed on public holidays will not be processed until the next business day. During the Christmas/New Year period, orders may take up to 3 days to be dispatched.
We will always endeavour to dispatch orders as quickly as possible to our #SQUAD.
After your order has been sent, you will receive a tracking number from Australia Post which can be used to track your parcel via the Australia Post website.
If you are not home and there's a safe place the leave your parcel, Australia Post will do so. If there isn't a safe place to leave the parcel, a card will be left to notify you that it has been returned to your local post office for you to pick up.
SQUAD ACTIVE will not accept responsibility for the loss or damage of your goods in transit by Australia Post. After we post your order, we have no control of the parcel, which then becomes the responsibility of Australia Post.
INTERNATIONAL SHIPPING
Yes! We ship internationally. Please see rates below. If we do not ship to your country, please email us at orders@squadactive.com.au to see if we can arrange delivery for you.
| destination | cost (AUD) | processing time | approximate delivery time |
| new zealand | $18.50 flat rate | 1-2 business days* | 5 business days from despatch |
| asia | $21.00 flat rate | 1-2 business days* | 6-8 business days from dispatch |
| north america | $21.00 flat rate | 1-2 business days* | 6-8 business days from dispatch |
| UK | $21.00 flat rate | 1-2 business days* | 6-8 business days from dispatch |
*Please note that orders placed on public holidays will not be processed until the next business day. During the Christmas/New Year period, orders may take up to 3 days to be dispatched.